سياسة الاستبدال والارجاع

Return and exchange method 1- Contact us via WhatsApp. 2- We will provide you with the full address of Qatfa Jabal Store to resend the products to us. 3- After verifying the products have arrived in good condition, the product will be replaced or the amount refunded to your account within a maximum of 10 days. 4- We commit to a 30-day return policy. If it doesn't suit you, keep it and get your money back: You can return your money within 30 days from the date of the order only if it is not suitable, and the customer will be compensated in case of receiving a wrong product without returning the wrong product, or in case of receiving a damaged or defective product due to the delivery process. We do not accept the return of damaged products due to misuse, and we reserve the right to approve the return of products that do not meet the above standards.